Employment Type
Full-time, Part-time
Job Location
Date posted
April 22, 2023
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Position title
After-Hours Intake Coordinator
Description

The position of After-Hours Intake Care Coordinator works closely with the Medical Director, Primary Care Physician and CM staff to accomplish the following task which include but is not limited to: Assessing & Determining for Coordination & Transition of Care, Reporting to Case Management, Review and process outpatient services.

Responsibilities
  • Answer phone calls and direct calls to appropriate parties.
  • Obtain verbal and written report, to assess and report to Medical Director, ER Physician, or Provider for determining if patient requires admission to Acute Hospital or Nursing Home.
  • Coordination of services such as: Hospital admissions, Transfers to higher level of care, Skilled nursing home placement, or any services that requires Care coordination.
  • Creations of authorizations for services like; Transportation, Home Health Services, IV Infusion/ Pharmacy, D.M.E (Durable Medical Equipment/Supplies) or Urgent outpatient services.
  • Creation of cases such as: Hospital admissions or Skilled nursing admissions.
  • Support the safe, continuous delivery of medically necessary care and supportive ancillary services in the inpatient and transition to home care setting.
  • Continuation of documentation of existing Open cases.
  • Communications/Reports to Case Management, Utilization Department, or other Departments.
  • Review case statuses to ensure proper documentation and case closure in partnership with assigned Case managers.
Qualifications
  • Minimum 2 years working in a hospital.
  • Willing to learn Case Management.
  • Valid RN level of nursing.
  • Ability to work well with other.
  • Verbal and Phone skills.
  • Knowledge/Understanding of Medicare process and Managed Care.
  • Knowledge/Understanding of Disease/Pathophysiology management, Values of Labs results and Radiology, and lastly, the Nurse’s clinical role.Competencies (in order of importance)
  • Integrity -Job requires being honest and ethical.
  • Attention to Detail -Job requires being careful about detail and thorough in completing tasks.
  • Dependability -Job requires being reliable, responsible, and dependable in fulfilling obligations.
  • Cooperation -Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Concern for Others -Job requires being sensitive to others' needs and feelings and understanding and helpful on the job.
Job Benefits
  • Work From Home Setup
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